Shipping Policy

At JW Leather Online, we’re dedicated to delivering your orders safely and quickly — no matter where you are in the world.

We collaborate with leading international courier companies to ensure a secure, smooth, and timely delivery experience for every customer.

Worldwide Shipping Coverage

We are proud to offer Free Worldwide Shipping on all orders — because fashion has no borders.

• USA, UK & Europe: Orders are typically delivered within 3 to 5 business days after dispatch.
  

• Other International Destinations: Delivery usually takes 6 to 10 business days, depending on customs clearance and local courier handling.
  

Delivery times may vary slightly due to customs delays or remote area locations.

Trusted Shipping Partners

We only use reliable global courier networks to ensure safety and speed, including:

• DHL
  

• FedEx
  

• TNT
  

Each parcel is fully tracked, and customers receive a tracking number via email after dispatch.

Customs Duties & Shipment Taxes

While JW Leather Online provides free worldwide shipping, please note that customs duties, VAT, or import taxes may be applied once your parcel arrives in your country.

These charges are not included in the product price and must be paid by the customer directly to their local customs or tax authorities.

When and Where These Charges Apply:

• These taxes usually apply when your package crosses international borders.
  

• The amount depends on your country’s import regulations and declared product value.
  

• Most countries (including the USA, UK, and Canada) do not charge import taxes for personal purchases.
  

• However, countries within the EU, Asia, or Middle East may apply small customs fees before final delivery.
  

We recommend checking your local customs office website for detailed import tax rates and procedures.

Remote Area Shipping Fees

If your address falls under a remote or non-serviceable area as per courier classification, an extra remote area fee may apply.

These charges are set by courier companies (like DHL or FedEx) based on the delivery zone.

Important Note:

• JW Leather Online provides free shipping for all standard locations.
  

• However, remote area delivery fees must be paid by the customer directly to the courier before delivery.
  

• We’ll inform you by email if your area falls under a remote zone before shipment dispatch.
  

Restricted Shipping Destinations

Due to legal and courier limitations, we currently do not ship to:
Russia, Brazil, Israel, Iran, Iraq, and OFAC-sanctioned countries.

Also, we cannot deliver to APO, FPO, or PO Box addresses due to security and courier restrictions.

Order Tracking & Confirmation

• Once dispatched, you’ll receive a confirmation email with your tracking number.
  

• You can follow the delivery progress in real time through the courier’s official website.
  

• A signature will be required upon delivery to confirm receipt of your order in good condition.
  

Delivery Concerns

If you experience any issues such as missed deliveries or unclaimed packages, please contact the courier service directly using your tracking ID.
JW Leather Online will not be responsible for parcels that remain uncollected after multiple delivery attempts.

Need Help or Have Questions?

If you have any queries about shipping, customs duties, or delivery times, our support team is always happy to assist you.
Reach us at:
order_process@jwleatheronline.com

We’ll respond within 24 hours to help resolve your concern.